CONTRACT PAUSES – Any “contract freezes” must be received 30 days prior to pausing. Extended pauses can be used for medical reasons (with a doctors note), leave of absence for work, or relocation more than 15 minutes away.
There is a $20 monthly maintenance to pause your contract for a thrid time. The first two times are free! During a contract pause, your contract term will remain in effect. For example, if you have a 6 month contract and you pause for two months, you’ll be charged the $36 maintenance fee each month and your contract will automatcally resume after that period with the loss of those two months.
CONTRACT CANCELLATIONS – ALL contracts are recurring for the specific contract term you signed up for and will expire ONLY at the end of that specified term. When terminating a contract EARLY, you will owe 50% of the remaining contract balance.
ALL cancellations must be received 30 days prior to the cancellation date, via email to email@example.com. Text messages, phone calls, or emails to other accounts will not be valid. If you email for a contract cancellation two days before your next auto-pay, the auto pay will NOT be refunded.
REFUNDS – 6YCLE will not permit a refund if your charged within your 30 day notice of cancellation window.